These terms set out the rules that apply when you access getar78 and use your account — from funding your wallet with OVO, ShopeePay, or LinkAja, to exploring the game lobby. Access to our services depends on local law and is available only where permitted in your region.
Berlaku untuk semua akun
OVO · ShopeePay · LinkAja
Akses sesuai hukum lokal
Dukungan tersedia
KEBIJAKAN LAYANAN
How These Terms Apply to You
When you open an account on getar78, you agree to the rules in this document. They cover everything from how your wallet is funded — through OVO, ShopeePay, or LinkAja — to how we handle your account data and what happens if a transaction needs to be reviewed. These terms apply to all activity on the platform, including slot sessions, live casino tables, and any sports betting you place through the sportsbook. We keep these terms current. If we update them, the revised version becomes active once posted. Continuing to use your account after an update means you accept the new terms. If you disagree with a change, the right path is to stop using the account and contact our support team to close it properly. Availability of our services depends on local law. We do not represent that everything on getar78 is accessible from every location, and we do not guarantee access in jurisdictions where online gaming is restricted. Your responsibility is to verify that using the platform is lawful where you are before you play. These terms are written in English for Indonesia. In any conflict between a translation and this version, this version applies.
OVO
Transactions processed through OVO are subject to the e-wallet's own terms alongside ours. The amount credited to your getar78 wallet is shown in your account dashboard after the transfer is confirmed through OVO's system.
ShopeePay
ShopeePay deposits follow the same flow: your getar78 account balance updates once ShopeePay confirms the transaction. Any discrepancy should be raised with our support team, not directly with ShopeePay.
LinkAja
LinkAja transfers are handled through the same account wallet system. If a LinkAja deposit shows as pending beyond the time shown in your account, raise a support ticket with the reference number from your LinkAja app.
CAKUPAN KETENTUAN
What These Terms Cover and What They Do Not
Not every part of your experience on getar78 falls under the same set of rules. Our terms cover the account and wallet directly — but some elements, like third-party payment apps, sit outside our control. Here is where the line sits.
Account Access
Our terms apply in full to how you create, verify, and use your getar78 account. This includes login, account settings, and any action taken from your account dashboard after you sign in.
Wallet Transactions
Deposits and withdrawals processed through your account wallet — whether funded via OVO, ShopeePay, or LinkAja — are governed by these terms. We handle the platform side; each e-wallet governs its own transfer process.
Game and Lobby Content
Slot sessions, live casino tables, and sportsbook markets available in the lobby are covered by these terms. Game content is supplied by studios including Pragmatic Play, CQ9, and Habanero; their individual game rules apply within their titles.
Third-Party Services
Services you access outside getar78 — including your OVO, ShopeePay, or LinkAja apps, your device's operating system, and any browser or network you use — are not governed by these terms. Those services have their own terms you agreed to separately.
HAK PENGGUNA
Actions Available to You Under These Terms
These terms are not just obligations — they also give you a clear set of actions you can take regarding your own account. If something in your account history does not look right, you have a path to check it, correct it, or raise a question. Your transaction records are visible in your account dashboard after login; that is the first place to look when you need to verify a deposit or withdrawal. For account details like your registered contact information, corrections can be requested through the account settings page or via our support team. We cannot update account details on your behalf without a verified request from you. If you have a question about how these terms apply to a specific situation — a game session, a wallet transaction, or an account restriction — our support team can explain the relevant rule. You do not need to navigate these terms alone.
Review Your Records
Your full transaction history is visible in the account dashboard after login. Check deposit and withdrawal entries there first before contacting support — most questions are answered by the records already in your account.
Correct Your Details
If your registered name, contact number, or e-wallet details are incorrect, submit a correction request through account settings or via support. We process corrections once identity is confirmed through the steps shown on the account page.
Raise a Question
Any question about these terms — including how a rule applies to your account or a specific transaction — can be sent to our support team. State your account ID and the specific section you are asking about for a faster response.
Request Account Closure
If you want to close your account, contact support directly. We will confirm the steps, ensure any remaining wallet balance is handled according to your instructions, and confirm closure once the process is complete.
KONTAK DUKUNGAN
How to Reach Us About These Terms
Questions about your rights, a specific clause, or how a rule applies to your account can be directed to our support team through any of the channels below. For account-specific matters, have your account ID ready when you get in touch.
Live Chat
The fastest path for questions about account terms, transaction records, or wallet matters. Open the chat icon from your account dashboard after login and describe the specific issue you need clarified.
Email Support
For written records of your query — particularly useful when disputing a transaction or requesting an account change — send your question along with your account ID and the relevant transaction reference to our support email address shown in the account settings page.
Help Centre
The Help Centre in your account dashboard contains answers to the most common questions about terms, wallet behaviour, and account management. Check there first; if the answer is not there, escalate to live chat or email.
KEAMANAN AKUN
How We Handle Your Data and Account Security
The security of your account is built around a few clear practices. We store account data using standard encryption, and access to your account requires credentials only you hold. We do not share your personal information with third parties except where required to process a transaction — for example, confirming a deposit reference with OVO, ShopeePay, or LinkAja — or where required by applicable law. If you believe your account has been accessed without your permission, contact support immediately using the live chat or email channel; we will review the account access log and advise on next steps.
Data Handling
Account data — your registered details, transaction history, and session records — is held on secured servers. We retain this data for the period required by applicable rules in the regions where we operate. The current retention period is shown in the account settings page after login.
Cookies
We use cookies to keep your session active and to remember your account preferences between visits. You can adjust cookie settings in your browser at any time; disabling session cookies will require you to log in again on each visit. No tracking cookies are shared with advertisers.
Account Security
Your account is protected by the login credentials you set. We recommend using a unique password not shared with your OVO, ShopeePay, or LinkAja apps. If you forget your credentials, use the account recovery steps shown on the login page — do not share your login details with anyone, including support staff.
Policy Changes and Contact
When these terms change, the updated version is posted on this page with the revision date shown at the top. To request a copy of the current terms, or to ask how a specific clause applies to your account, contact support via the channels listed on this page.
PERTANYAAN UMUM
Frequently Asked Questions About These Terms
Common questions about how these terms work and what they mean for your account on getar78.
Do these terms apply to all payment methods, including OVO and ShopeePay?
Yes. Any transaction you make through your getar78 wallet — whether funded via OVO, ShopeePay, LinkAja, or another supported method — is covered by these terms. The payment provider's own terms also apply to the transfer on their side.
What should I do if I disagree with a change to the terms?
If we update these terms and you do not accept the new version, stop using your account and contact our support team to request closure. Continuing to use the account after the update takes effect means you accept the revised terms.
How can I see my transaction history?
Your full transaction history is available in the account dashboard after you log in. It shows all deposits, withdrawals, and account adjustments. If an entry looks incorrect, raise it with support through live chat or email with the relevant reference number.
Can I request that my account details be corrected?
Yes. Send a correction request via account settings or support, including the specific detail to be changed and the correct information. We confirm the update once identity is verified through the steps shown on the account page.
Does access to getar78 depend on where I am?
Access depends on local law and is available only where permitted in your region. We do not guarantee that our services are lawful in all locations. You are responsible for checking whether accessing the platform is permitted under the laws that apply to you.
Who do I contact if I have a question about a specific clause in these terms?
Contact our support team via live chat or email. Include your account ID and reference the specific section you are asking about. Support staff can explain how a rule applies to your account but cannot provide legal advice.